Shipping + Returns

ALL SALES ARE FINAL. We do not accept refunds or returns.

Damaged and/or lost packages need to be filed with the shipping carrier as we have no control over what happens during shipments.

We package each candle with care, though if your candle happens to arrive broken or damaged, please email kiwiie.info@gmail.com attached with a video of unboxing the package within 3 days of receiving it.